Privacy policy

PRASANGKAR

Privacy Policy


PRASANGKAR operates this website and related services (the “Services”) to provide customers with a curated shopping experience. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit, use, or transact through our Services, or otherwise communicate with us.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall govern with respect to personal information.

Definition of Personal Information

“Personal information” means any information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. This does not include information that has been anonymized or de-identified such that it cannot reasonably be associated with an individual.

Personal Information We Collect

  • Contact details such as name, email address, phone number, billing and shipping address.
  • Order and transaction information including purchases, returns, exchanges, and order history.
  • Payment-related information processed via secure third-party gateways.
  • Account information including login credentials, preferences, and settings.
  • Communications sent to us via email, WhatsApp, phone, or other channels.
  • Device and technical information such as IP address, browser type, and usage data.

Sources of Personal Information

  • Directly from you when you place orders, create accounts, or contact us.
  • Automatically through cookies, pixels, and similar technologies.
  • From service providers acting on our behalf.
  • From Shopify and its integrated services.

How We Use Your Information

  • To process orders, payments, deliveries, returns, and exchanges.
  • To communicate transactional, service-related, or support messages.
  • To personalize your shopping experience.
  • To run marketing, remarketing, and advertising campaigns.
  • To prevent fraud, abuse, or unauthorized activity.
  • To comply with legal and regulatory obligations.

Payments

PRASANGKAR does not store or directly process your credit card, debit card, or banking information. Payments are securely handled by third-party payment gateways. We do not have access to full payment credentials.

Cookies & Advertising

We use cookies, pixels, and similar technologies for site functionality, analytics, and targeted advertising. This may include retargeting ads based on your browsing or purchase behavior. You may control cookies through your browser settings.

Third-Party Disclosure

  • Courier and logistics partners.
  • Payment processors.
  • Marketing, analytics, and technology providers.
  • Shopify and its integrated services.
  • Legal authorities when required by law.

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information independently to provide and improve its services. In certain cases, Shopify is responsible for handling privacy rights related to data processed by Shopify. For details, visit https://privacy.shopify.com.

Children’s Data

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

International Transfers

Your information may be stored or processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms.

Your Rights

  • Right to access, correct, or delete your personal data.
  • Right to withdraw consent for marketing.
  • Right to data portability where applicable.
  • Right to opt out of targeted advertising.

Security & Retention

We apply reasonable safeguards to protect your information. However, no system is completely secure. Data is retained only as long as required for business or legal purposes.

Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting.

Contact

mail: ping@prasangkar.in

Instagram: prasangkar.in

Registered Address

Registered Name: Akilli Enterprise

Brand Name: Prasangkar
402, Crystal Plaza,
Rangani Farm Road,
Near Royal Park Society,
Punagam, Surat – 395010,
Gujarat, India


Support Hours: Monday to Saturday, 10:30 AM – 5:00 PM (IST)